Privacy and cookies
How your personal information is used by Charities Aid Foundation India
This website is established and operated by Charities Aid Foundation (CAF India, us or we) and the companies in which it has a majority stake (the Group) - registered charity number 268369.
By using this website, you consent to the collection and use of your information under the terms of this policy as in force at the time of use.
- Information we collect from you
- Why we collect personal information from you
- How we use your personal information
- Protection of your personal information
- Accessing and changing your personal information
- Cookies
- Changes to our privacy policy
- Contact us
1. Information we collect from you
You can visit this website without revealing any information to us about yourself. However, there are parts of the CAF India website where we will need to collect your personal data in order for you to proceed.
Personal information
Whenever we ask you for information that enables us to identify you it will be clear that we are doing so and in every case you will have a choice as to how we use the information that is asked for. Information of this type will only be asked for on those parts of our websites that allow transactions to be performed, in contrast to those parts of our websites that are merely informational in their function. Use of any CAF's India giving tools, for example, necessarily requires that we collect personal information from you.
Information of this type will also be collected when you contact us directly by email for any reason or if you specifically request that we send you information.
Anonymised user information
We do not collect any anonymised user information nor do we use cookies on the CAF India website.
2. Why we collect personal information from you
Your personal information is needed so that you can use the transactional areas of our website.
It is also needed so that we can contact you if you have asked us to do so or if it is necessary as part of a particular transactional process, for example in order to validate your authorised user status in relation to a transaction.
3. How we use your personal information
Your personal information enables us to supply the services you have requested. It will also enable us to contact you where necessary concerning any transaction you have undertaken.
We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
4. Protection of your personal information
If you make donations by credit or debit card, your card details will not be stored on CAF India servers: - they will be stored by our payment service provider BillDesk on the basis of its own terms of use and privacy policy which can be accessed via their website.
In all other cases, the personal information you provide to us will be held on our computers in the India and may only be accessed by or given to individuals working for the CAF India itself.
If CAF India and/or one or more of the other CAF India entities enters into a joint venture with or is sold to or merged with a third party entity, your information may be disclosed to those who own, control and work for the joint venture or the merged or third party entity.
Unless required to do so by law, we will not otherwise share or distribute any of the information you provide to us and we will not sell your personal information.
We employ security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. All personal information transmissions that provide payment or account details are encrypted using the security standard known as Secure Socket Layer (SSL), which encrypts information you input.
We will retain your information for a reasonable period or as long as the law requires.
5. Accessing and changing your personal information
You are entitled to see the information held about you and you may ask us to make any changes to ensure that it is accurate and kept up to date and reflects any change in preferences you may have previously expressed about the way in which we can use your personal information. If you wish to do this, please contact us.
6. Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification. Unless otherwise specified all such changes will take effect immediately upon posting to the website.
7. Contact us
All comments, queries and requests relating to the use of your information are welcomed and should be addressed to:
The Data Protection Officer
Charities Aid Foundation (CAF) India
Plot / Site No.2, First Floor,
Sector C (OFC Pocket),
Nelson Mandela Marg,
Vasant Kunj,
New Delhi - 110070
T : 011 - 2613 4192
: 011 - 2613 4193
: 011 - 2613 4194
: 011 - 2613 4195
: 011 - 2613 4196
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.